REFUND POLICY
   


 

 Refunds

Cheam Gymnastics Club will always make a refund when we have made an error in calculating any amount due. We will also make a refund where you have made an overpayment error, to the extent of the overpayment. Refunds will also be given for paid-for termly sessions as long as a term's advance notice of the intention to leave is given, as this enables us to offer the class space to another child on the waiting list.

Refunds unfortunately cannot be given for any sessions missed due to holiday, illness, injury or retrospectively for sessions missed before notice of the decision to leave is notified. You will understand that we are obliged to pay the running costs of our sessions and there is no opportunity to offer the missed sessions place to another child.

Cheam Gymnastics Club is unable to make a refund where a payment has been made to a third party (BG) and that party does not or will not make a refund to the Club. The refund policy of the third party will determine eligibility for a refund. For example, British Gymnastics do not refund competition entry or membership fees. Any entry fees paid for events such as shows or competitions cannot be refunded. We advise that you are sure you can attend before committing to an event. Where the club have incurred additional costs based on your commitment to attend, then a refund will not be possible. This includes fees such as holiday activities or term fees . Please ensure you can attend the course before paying but please note your place will not be formally booked until full payment has been received.

In exceptional circumstances, such as where a gymnast is injured at the club whilst performing instructed activities, and is therefore unable to attend, the Management Team will consider the case for refund individually. Where classes are cancelled due to adverse weather conditions, we will offer gymnasts a suitable make-up session or credit for these sessions will be applied.

(Updated July 2024)